Helpful Tips to Avoid Fraudulent Residential Locksmiths in Los Angeles, CA

April 14, 2017 10:12 pm Published by Leave your thoughts

Especially when it comes to hiring a locksmith for immediate lock assistance, you want to make sure the person you hire is skilled and honest, and not someone trying to scam or rob you. Here are some helpful tips to avoid hiring fraudulent locksmiths in Los Angeles, CA.

Do your research

Searching for a trustworthy locksmith online is a good start. You can easily view company websites to see what types of locksmith services they offer, and if you are within their service area, you can even read customer testimonials. When you come across a site you like, give them a call to ask questions and make sure they are a real local company, and not simply using an address to appear local. The first sign a company is not local is that you have to call an 800 number, which usually sends you to an out-of-state call center.

Ask to see proper credentials

Upon their arrival, ask to see identification, locksmith license (not all states require licenses) and other certifications they may hold. In some states (including California), it’s a crime for an unlicensed locksmith to advertise or perform locksmith work without having the proper credentials. And it’s okay to question a locksmith who insists they are fully licensed in another state, especially if it’s a state that doesn’t require licensing.

Use caution if the locksmith pulls up to your home in an unmarked work vehicle, not in a vehicle at all or if the company name on the vehicle sports a different name from the company you hired. Furthermore, a legitimate locksmith will right away ask for proof that the home is indeed yours, so as not to unlock or change the locks on a home that doesn’t belong to whomever called for locksmith services.

Confirm your price quote

When you call a legitimate locksmith for a price quote, you’ll typically get quoted a price range that’s not too broad. Unfortunately, fraudulent locksmiths will often price gouge by advertising one price for services, then claiming the job will cost more when they get onsite. Price gouging doesn’t only happen for locksmith services. It’s been reported for residential and commercial services ranging from carpet cleaning to pest exterminators to HVAC repairs and installations. It isn’t right for scammers to put a sour taste in customers’ mouths, making it hard to trust legitimate contractors, but it happens all the time.

Be wary of changing bids

In conjunction with the above, you called to confirm an online price and to get an estimate for a general or emergency locksmith service. But when the locksmith arrives, lo and behold, the onsite price does not match the phone estimate you received. In fact, the onsite price is much higher—and the numbers are not even close. If the company’s bid changes constantly and there’s a sudden rush of additional surprise charges, ask them to leave.

You can trust that the professional team at Locksmithology, Inc. is made up of only trustworthy and legitimate locksmiths in Los Angeles, CA. Contact us today to schedule a service!

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