Experiencing a home or vehicle lockout is never fun. It can be stressful and even dangerous if you’re locked out late at night. You know you need a locksmith, but there are some red flags to look out for when hiring Los Angeles mobile locksmiths. Here are some tips to help you avoid locksmith scams:
- Do your research: Before you schedule an appointment with a locksmith service, take the time to research a few contractors or companies. Don’t hesitate to call and ask questions over the phone, but email works too if you’re not in a rush. Find out how long they’ve been in business, what lock services they offer (residential, commercial, automotive, safe, emergency, etc.) and the certifications they require of all their technicians. Also, check that the address provided on the locksmith’s website is actually registered as a legitimate business.
- Check reviews and ratings: Along the same lines as doing your research, you should also check company ratings and reviews online. See if they have a five-star rating and positive reviews from other customers on internet review sites. Make sure they are also in good standing with the Better Business Bureau.
- Get estimates: The cost of many common locksmith services can be determined over the phone before a technician arrives to do the work. It’s recommended that you get estimates from at least three or four companies, then compare them to each other. Estimates should include labor costs, cost of parts, service fees and, if applicable, emergency fees. Dishonest locksmiths tend to have hidden fees that they’ll tack onto the final bill.
- Question low quotes: Another big red flag is a super low quote or fee for a lock service. Be especially wary of flat rate fees of $15 to $25. The cost of labor, parts and transportation added up is very rarely $25 or under, at least when you’re working with a reliable, experienced locksmith company.
- Check ID: Whether a technician is coming by to assess your needs to provide an accurate quote or start on a job, never let them in without first seeing identification. The best locksmith companies will expect clients to ask for this, and some even email or text photos and descriptions of the technician you can expect to see ahead of your appointment time.
- Don’t let them drill your locks: Let’s say you’re locked out of your house or commercial building. When you call a locksmith to come let you back inside, you expect them to have the skills and tools to unlock the door. If a locksmith tells you that your locks need to be replaced and drilled, they are either trying to scam you or they have absolutely no idea what they’re doing. Regardless of the age of the lock, experienced locksmiths should be able to unlock it without causing damage to your door.
Los Angeles mobile locksmiths are like superheroes—no matter the type of locksmith service you need, you can count on the team at Locksmithology, Inc. to put your worried mind at ease. Call us when you need us, and we’ll be there!
Categorised in: Mobile Locksmith
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