Privacy Policy

Effective Date: February 13, 2026

Locksmithology (“Company,” “we,” “our,” or “us”) operates https://locksmithology.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).


1. Information We Collect

We may collect the following categories of information:

A. Personal Information

  • Name

  • Phone number

  • Email address

  • Service address

  • IP address

  • Browser and device information

B. Technical & Usage Data

  • Pages visited

  • Time spent on pages

  • Referral source

  • Click activity

  • Device type and operating system

C. SMS / Communication Data

If you opt in to receive SMS messages:

  • Mobile phone number

  • Message history

  • Consent records

  • Time and date of messages


2. How We Collect Information

We collect information when you:

  • Submit a contact form

  • Call or text our business

  • Schedule service

  • Leave a comment

  • Subscribe to updates

  • Interact with ads

  • Visit our website (via cookies and tracking tools)


3. SMS Text Messaging Policy

If you provide your mobile number and opt in — including by checking an SMS consent box on a web form or through another communication method — you consent to receive SMS messages from Locksmithology Inc.

You agree to receive SMS messages related to:

  • Service scheduling

  • Appointment confirmations

  • Job updates

  • Customer support communications

  • Customer conversations (external)

  • Internal employee coordination related to your service request

  • Promotional offers (only if separately opted in)

Message frequency may vary depending on your service activity.

Message and data rates may apply.

You may opt out at any time by replying:

STOP to unsubscribe
HELP for assistance

You may also view our Privacy Policy at:
https://locksmithology.com/privacy-policy/

We do not sell, share, rent, or disclose SMS consent, mobile opt-in data, or phone numbers to third parties or affiliates for marketing purposes.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.


4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and marketing performance.

These may include:

  • Essential cookies (site functionality)

  • Analytics cookies

  • Advertising cookies

  • Session cookies

  • Persistent cookies

You can disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.


5. Google Analytics & Advertising Tracking

We use Google Analytics to understand how visitors use our website.

Google Analytics collects:

  • IP address

  • Device information

  • Pages visited

  • Time on site

  • Interaction behavior

This information helps us improve website performance and advertising effectiveness.

We may also use:

  • Google Ads tracking

  • Meta (Facebook) Pixel

  • Conversion tracking tools

  • Retargeting technologies

These platforms may use cookies and tracking technologies to serve ads based on past website visits.

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout


6. Embedded Content

Articles or pages on this website may include embedded content (videos, maps, social media posts, etc.). Embedded content behaves as if you visited the third-party website directly.

These third-party websites may collect data, use cookies, and monitor your interaction.


7. How We Use Your Information

We use information to:

  • Provide locksmith services

  • Schedule and confirm appointments

  • Respond to inquiries

  • Improve website performance

  • Conduct marketing and advertising

  • Prevent fraud

  • Maintain security


8. How We Share Information

8.1 Mobile Information & SMS Consent

We do not sell, rent, trade, or transfer your mobile phone number or SMS consent information to third parties for marketing purposes.

Your phone number and SMS opt-in consent are never shared, sold, or distributed to third parties or affiliates for promotional use.

Mobile opt-in data and SMS consent are used solely for communication related to Locksmithology services.


8.2 Business Operations & Website Tracking

We do not share, sell, or distribute your phone number to third parties for marketing, advertising, analytics, or tracking purposes.

We may share limited non-SMS-related information with trusted third-party service providers strictly for legitimate business operations, including:

  • Service providers (such as CRM systems, website hosting providers, and SMS delivery platforms)

  • Analytics providers (such as Google Analytics)

  • Advertising platforms (such as Google Ads and Meta)

  • Legal authorities, if required to comply with applicable laws or legal processes

All third-party vendors are contractually required to safeguard your information and use it only for authorized business purposes in accordance with applicable privacy laws.


9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Comments and associated metadata may be retained indefinitely.


10. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

✔ Right to Know

Request details about the personal information we collect and how we use it.

✔ Right to Delete

Request deletion of your personal information.

✔ Right to Correct

Request correction of inaccurate information.

✔ Right to Limit Use of Sensitive Information

Limit how certain sensitive information is used.

✔ Right to Non-Discrimination

You will not be discriminated against for exercising your privacy rights.

To submit a request, contact:

Email: eric@locksmithology.com
Phone: (818) 346-1234

We may need to verify your identity before fulfilling requests.


11. Do Not Sell or Share My Personal Information

Locksmithology does not sell personal information.

Data Sharing Restrictions: Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.

If this changes in the future, we will update this policy and provide a clear opt-out mechanism.


12. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission is completely secure.


13. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.


14. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.


15. Contact Information

Locksmithology
Website: https://locksmithology.com
Phone: (818) 346-1234
Email:
eric@locksmithology.com
Location: West Hills, C

SMS Terms and Conditions

By opting in to receive SMS messages from Locksmithology, you agree to the following terms:


1. Consent for SMS Communication

Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes.

Your information is used solely for communication related to Locksmithology services and, where applicable, promotional messages only if you have separately opted in.

Consent to receive SMS messages is not a condition of purchase.


2. Types of SMS Communications

By opting in, you may receive SMS messages related to:

  • Appointment reminders

  • Service confirmations

  • Technician arrival updates

  • Follow-up messages

  • Billing inquiries

  • Customer support responses

  • Promotions or special offers (only if separately opted in)

Example Message:

“Thank you for contacting Locksmithology. We’ve received your request and a technician will contact you shortly. Call (818) 346-1234 if you need immediate assistance.”


3. Message Frequency

Message frequency may vary depending on the type of communication.

You may receive up to 15 messages per week related to active service requests, billing updates, or support.

Promotional message frequency will vary and will only be sent if you have opted in.


4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your wireless carrier’s pricing plan.

Charges may vary for domestic or international messages.

Locksmithology is not responsible for carrier-imposed fees.


5. Opt-In Methods

You may opt in to receive SMS messages from Locksmithology in the following ways:

  • Verbally during a conversation

  • By submitting an online form and checking the SMS consent box

SMS consent is not required to purchase services.


6. Opt-Out Instructions

You can opt out at any time by replying:

STOP

You may also contact us directly to request removal:

Phone: (818) 346-1234
Email: eric@locksmithology.com

After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt back in.


7. Help

If you are experiencing issues, reply with:

HELP

Or contact us directly:

Locksmithology
West Hills, CA 91304
Phone: (818) 346-1234
Email: eric@locksmithology.com
Website: https://locksmithology.com


8. Additional Options

If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our website forms.


9. Standard Messaging Disclosures

  • Message and data rates may apply.

  • Message frequency may vary.

  • Text STOP to opt out at any time.

  • Text HELP for assistance.

  • Visit our Privacy Policy and Terms & Conditions pages at https://locksmithology.com for more information.

  • Consent to receive SMS messages is not required to purchase services.

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